Sign In for the First Time
Analyst | Administrator5 min
Route: `/login` — Page title: **Access Your Console**
What it's for
Access your Affinity security console with credentials provided by your administrator.
Before you start
- You need an account created by your administrator.
- On first access, you will receive a confirmation code by email.
Steps
- Open your Affinity instance URL in the browser.
- In the Email field, enter your email (placeholder: `Your email address`).
- In the Password field, enter your password (placeholder: `Enter your password`).
- Click Access Portal.
- If the Confirm Your Account modal appears: enter the code in Confirmation Code and click Confirm (or Confirming... while processing).
- You will be redirected to Security Alerts (`/alerts-view`).
Expected result
- You see the alerts screen with the sidebar menu loaded.
- Your email appears at the bottom of the sidebar.
Common errors
| Symptom | What to do |
|---|---|
| `Please enter your email and password.` | Complete both fields. |
| Code not received | Check spam; contact support (**Need access? Contact us**). |
| Account not confirmed | Use the **Confirm Your Account** modal. |
Tips
- Your administrator creates accounts from User Management — contact them if you need access (Need access? Contact us on the login screen).